Privacy policy.

Last updated: September 2025

Introduction

Welcome to Wedding Concierge AI (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and mobile messaging services (including WhatsApp and SMS), how we use and share that information, and your rights and choices.

If you have any questions, please contact us at admin@weddingconcierge.ai.

Scope

This policy applies to:

  • Visitors to our website.

  • Individuals who engage with our wedding concierge via WhatsApp or SMS messages.

  • Any other interactions where this policy is displayed or referenced.

It does not apply to third‑party services, such as WhatsApp’s own app, which have their own privacy policies.

Information We Collect

We may collect the following types of information:

  1. Contact information. Your name, phone number, and email address when you fill out forms on our site, RSVP to events, or opt in to receive messages.

  2. Event‑related details. Information you provide about your attendance (e.g., meal preferences, accommodation needs, transportation requests).

  3. Messages and responses. Content you send to us via WhatsApp or SMS, including questions or comments about the event.

  4. Automatically collected data. When you visit our website, we collect technical data (e.g., IP address, browser type, and cookie identifiers) to operate and improve the site.

  5. Opt‑in and consent records. We record when and how you provided consent to receive mobile messages, as required by text‑message privacy laws .

We do not knowingly collect information from children under 13 years of age. If you believe a child has provided us with personal data, please contact us, and we will delete it.

How We Use Your Information

We use the information we collect to:

  • Send event updates, schedules, reminders, or transportation alerts via WhatsApp and/or SMS. We only send messages to individuals who have given explicit consent to receive them .

  • Respond to your inquiries and provide customer support.

  • Manage event logistics, such as seating charts or transportation needs.

  • Maintain our contact list and track RSVP responses.

  • Improve our website and messaging services through analytics and feedback.

  • Comply with legal obligations or protect our rights.

Mobile Messaging (WhatsApp & SMS)

  1. Opt‑in required. To receive mobile messages, you must opt in by texting our designated WhatsApp number or providing your phone number through a consent form .

  2. Message types. We may send informational messages (e.g., ceremony start times, venue changes), transactional notifications (e.g., “Your bus departs at 4:30 PM”), or important reminders. We do not send marketing messages.

  3. Opt‑out. You can opt out at any time by replying “STOP” to any of our messages. We will honor your request promptly and stop sending further messages . You may also contact us via email to opt out.

  4. SMS & WhatsApp providers. We use trusted third‑party providers to deliver messages. Your phone number and message data may be stored or processed by these providers solely for delivering the messages; they are not permitted to use your data for other purposes.

Sharing of Information

We do not sell or rent your personal information. We may share it only:

  • With service providers. We may disclose information to vendors who help us operate the website or send mobile messages (e.g., hosting providers, WhatsApp or SMS gateway providers) under strict confidentiality obligations.

  • For legal reasons. We may share information if required by law, court order, or to protect our rights, safety, or property.

  • With your consent. If we plan to share your information for a new purpose, we will ask for your permission.

Data Security

We take reasonable precautions to protect your personal data, including encryption of data in transit and at rest, strict access controls, and regular monitoring. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy. For example, we delete mobile messaging data after the event is complete or within [X months] unless you’ve requested to stay in touch. We may keep minimal records to comply with legal obligations or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you.

  • Object to or restrict our processing of your data.

  • Withdraw consent to receive messages at any time.

  • Complain to a data protection authority if you believe your rights are violated.

To exercise any of these rights, contact us at admin@weddingconcierge.ai.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website and indicate the effective date. If we make significant changes, we will notify you via email or mobile message.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Wedding Concierge AI

Email: admin@weddingconcierge.ai